QuickBooks Desktop Won’t Update or Not Updating Issue

Encountering the “QuickBooks Desktop won’t update” issue can prove highly frustrating and pose a significant obstacle for small and medium-sized enterprises that heavily rely on QuickBooks Accounting software. This problem is widespread globally and has the potential to disrupt daily accounting operations, impeding access to critical updates.

QuickBooks Desktop is renowned for its efficiency in managing an array of financial tasks, ranging from payroll processing to tax form submissions. Consequently, timely updates are paramount to maintaining functionality and security.

In the forthcoming discussion, we will delve into the common challenges associated with QuickBooks Desktop updates, shedding light on their underlying causes and offering potential solutions. Be it issues related to network connectivity, corrupted files, or conflicts with other applications, grasping the root of the problem marks the initial step toward resolution.

An Insight of QuickBooks Desktop Won’t Update Issue

As the phrase suggests; QuickBooks update errors can be frustrating, causing hours of delays and hindering the update process, as it shows error messages or codes on the screen during attempts to update the QuickBooks desktop or download the latest release.

Most Common QuickBooks Desktop Update Errors

Absolute QBD Update Errors	Related QBD Update Errors
QuickBooks Error 12045	QuickBooks Error 1328
QuickBooks Error 12157	QuickBooks Error 404
QuickBooks Error 12037	QuickBooks Error 6190
QuickBooks Error 15103	QuickBooks Error 12007
QuickBooks Error 15104	QuickBooks Error 12038
QuickBooks Error 15105	QuickBooks Error 12045
QuickBooks Error 15106	QuickBooks Error 12157
QuickBooks Error 15107	QB Desktop Errors 15XXX series
QuickBooks Error 15215
QuickBooks Error 15223
QuickBooks Error 15240
QuickBooks Error 15271
QuickBooks Error 15243
QuickBooks Error 15101
QuickBooks Error 15102

What are the most common causes behind the problem of QuickBooks Desktop not Updating?

The QuickBooks Desktop Won’t Update problem may arise due to the following reasons listed below;

• Incorrect Date and Time: The computer system (On which QuickBooks is Installed) has an incorrect Date and time setting.
• Misconfigured Internet connection: The internet connection settings are not configured properly may lead to QuickBooks not updating issues.
• Slow speed of Internet: While updating QuickBooks Desktop, the internet connection speed is very slow or the computer system is not connected to the Wi-Fi network can lead to problems.
• Restriction from Windows Firewall: Sometimes, the Windows firewall does not allow QuickBooks to download the latest updates.
• Missing Digital Certificate: One of the main causes the user doesn’t have a valid digital certificate to Download and install the QuickBooks Desktop Updates.
• Multiple QuickBooks Versions Installed of the Same Year on Computer: Sometimes users have installed more than one version of the same year of QuickBooks, which may lead to QuickBooks Desktop not Update Issue.
• Conflict with other programs in the background: Some other programs running in the system background may conflict with QuickBooks while downloading the latest updates.
• Corrupted QuickBooks Updated Installed Previously: One of the previously installed updates of QuickBooks has corrupted files or data, which may lead to the QuickBooks desktop is not able to download and install updates.
• Insufficient or Previllaged Windows Rights: To download and install QuickBooks Desktop Update, the system requires the admin right, if you don’t have the privileged rights then the problem arises.
• QuickBooks or System has some programming issues: One of the most common causes is the system or QuickBooks is facing programming glitches, which leads to this problem.
• AN Invalid EIN (Employer Identification Number) Number

Cause: Incorrect Date and Time Setting on The Setting on the System

In the process of Downloading QuickBooks Updates, The digital signature certificate of Intuit shows validity dates that do not align with your system’s date and time or your web browser fails to recognize the website as secure, this leads to QuickBooks Desktop Won’t Update.

Solution – Reconfigure the Incorrect Date and Time Setting on The System

If the QuickBooks Desktop Not Updating issue can be resolved by reconfiguring the Date and Time Settings on the system by following the steps mentioned below:

1. Close the QuickBooks Program and other programs running in The Background.
2. Navigate to the Bottom Right Corner (On the Taskbar) and Give a Right-Click on the Digital Clock.
   
3. Now, Click on Adjust Date/Time >> Choose Change Date and Time.
   
   Note: A new window will open with the Options
4. Enter The Current Date and Time and Click on OK.
5. Now refresh your Windows system with Ctrl+F5 or Right-clicking on Desktop Screen.
6. Now, Reopen QuickBooks and Try to Download QuickBooks Updates Again.

Cause- Not Running QuickBooks with Admin Rights

If you’re not accessing QuickBooks as an Administrator or with Privileged rights while Downloading and installing the most recent update of QuickBooks, then a QuickBooks Desktop Update Issue might occur.

Solutions – Run QuickBooks as An Administrator to Fix the QB Update Issue

By running QuickBooks as an Administrator rights, You can fix QuickBooks Update-related issues efficiently by following the listed below steps;

1. First of all, Just Sign out and Close the QuickBooks Desktop.
2. Now head to the QuickBooks Software Icon and right-click on It.
   
3. Now, You’ll see many options to choose from, Just Click on the “Run as Administrator” option.
4. Use the Admin Credential to Log in to QuickBooks.
5. Now, Again Try to Download the Latest Release of Updates and install.

Cause – Misconfigured Internet Connection Settings

Improper internet connection settings can trigger the QuickBooks Desktop Won’t Update issue by blocking QuickBooks’s access to update servers, causing connectivity problems, or preventing it from downloading the latest release of updates.

Solution – How to Proper Setup of Internet Connection Settings

A proper setup of internet connection settings can be healthy to resolve the QuickBooks Desktop not updating issue by ensuring uninterrupted access to servers, facilitating smooth connectivity, and allowing QuickBooks to download and install necessary updates seamlessly.

Follow The mentioned steps to Check your Internet Connection Settings

Step One – Ensure a Secure Internet Connection

1. Check the security of your Internet connection.

Step Two – Verify Chase Banking Page Accessibility

1. Attempt to access the Chase banking website.
   • If unable to open the Chase banking page, QuickBooks won’t update.
   • In this case, consider contacting your Internet Service Provider (ISP) for assistance.

Step Three – Proceed if the Chase Banking Page is Accessible

If you can view the Chase website:

• Open QuickBooks.
• Follow the steps below.

Step Four – Configure Internet Connection Settings in QuickBooks

• Go to the “Help” menu.
• Select “Internet Connection Setup.”

Step Five – Choose the Computer’s Internet Connection Settings

• Opt for “Use my computer’s Internet connection settings.”
• Click “Next.”

Step Six – Access Advanced Connection Settings

• Click “Advanced Connection Settings.
• Switch to the “Advanced” tab
• Locate and select the “Restore Advanced Settings” button.
• Click “OK >> Click “Done.
• Finally, proceed to update QuickBooks Desktop.

Solution 3: Update QuickBooks Software Manually

When it comes to QuickBooks, it’s essential to understand the distinction between updating and upgrading the software. Updating QuickBooks is a routine task that ensures your software is running smoothly. But first, let’s clarify the difference between updating and upgrading:

Automatic Updates The Hassle-Free Approach	Manual Updates Taking Control of Updates
The easiest method to maintain your QuickBooks up to date is by enabling Automatic Updates. This feature allows QuickBooks to automatically download the latest updates, regardless of whether the program is running or not.	For those who prefer to be more hands-on, manual updates are an option. It’s a good practice to update QuickBooks manually at least once a month.

Encounter an error that prevents QuickBooks from opening without an update, don’t worry. You can follow these steps to troubleshoot and resolve the issue:

Step 1: Check for the Latest Release

1. Open QuickBooks Desktop.
2. Press F2 (or Ctrl+1) to open the Product Information window.
3. Check your current version and release, as shown in the “prodInfo_QBDT_US_Ext_092722.png” image. Latest releases for QuickBooks Desktop:
   • QuickBooks 2023: R6_17
   • QuickBooks 2022: R11_10
   • QuickBooks 2021: R15_9

Step 2: Update QuickBooks Manually

1. Go to the “Help” menu in QuickBooks Desktop.
2. Select “Update QuickBooks Desktop.”
3. Click on “Update Now,” then select “Get Updates.”
4. Once the update is downloaded, close QuickBooks.
5. Reopen QuickBooks, and when prompted to install the update, select “Yes.”
6. Follow the on-screen instructions to complete the installation.

FAQ