QuickBooks Desktop Won’t Update or Not Updating Issue

Encountering the “QuickBooks Desktop won’t update” issue can prove highly frustrating and pose a significant obstacle for small and medium-sized enterprises that heavily rely on QuickBooks Accounting software. This problem is widespread globally and has the potential to disrupt daily accounting operations, impeding access to critical updates.

QuickBooks Desktop is renowned for its efficiency in managing an array of financial tasks, ranging from payroll processing to tax form submissions. Consequently, timely updates are paramount to maintaining functionality and security.

In the forthcoming discussion, we will delve into the common challenges associated with QuickBooks Desktop updates, shedding light on their underlying causes and offering potential solutions. Be it issues related to network connectivity, corrupted files, or conflicts with other applications, grasping the root of the problem marks the initial step toward resolution.

What's in This Guide

An Insight of QuickBooks Desktop Won’t Update Issue

As the phrase suggests; QuickBooks update errors can be frustrating, causing hours of delays and hindering the update process, as it shows error messages or codes on the screen during attempts to update the QuickBooks desktop or download the latest release.

There are multiple QuickBooks update errors that you witness and each error shows a distinct error code. Some common errors that you face are

QuickBooks Desktop Update Error

QuickBooks Error Code 12037

Error 12037 occurs when updating the software program. QuickBooks Error Code 12037 is generally encountered due to the internet network settings, Incorrect date/time, some third-party programs running in the background, etc.

QuickBooks Error 12045

Error 12045 occurs at the time of updating the QuickBooks program. Common reasons for Error Code 12045 are Incorrect time settings, incorrect date, internet connection settings, and so on.

QuickBooks Error 15104

QuickBooks Error 15104 is generally caused by a damaged or corrupted file. Error 15104 arises when trying to update the QuickBooks desktop or download the latest payroll tax table update.

QuickBooks Error 15106

QuickBooks Error 15106 indicates that the update program has been damaged and may appear if the user doesn’t have adequate Microsoft management permissions.

QuickBooks Error 152115

Error 15215 Arises when the QuickBooks application conflicts with another application in the background while Downloading the QuickBooks Desktop or Payroll Update. It may stop the user from further processing & not accepting the digital signature.

QuickBooks Error 15240

Error 15240 indicates an incomplete payroll update, company file error, or internet connectivity issues. QuickBooks Error 15240 arises due to you not running the program as an Admin. You are utilizing the QuickBooks Multi-User Mode in a particular terminal service setting.

QuickBooks Payroll Update Error 15243

Payroll Update Error 15243 arises when the QuickBooks File Copy Service (FCS) is not functioning properly due to Corruption or damage to the QuickBooks application, QB Payroll isn’t updated. The FCS is not responding.

QuickBooks Error 12157

Error 12157: is a QuickBooks Program Update error that can be seen when updating the application to the latest maintenance release. QuickBooks Error Code Is caused by incorrect internet connection settings

QuickBooks Error 15103

Error 15103; Generally appears when trying to update QuickBooks Desktop or download the latest tax table update. QuickBooks Error Code 15103 may be brought on using an out-of-date window incompatible with QuickBooks or an update program is damaged or cannot be opened.

QuickBooks Error 15105

Error Code 15105 generally arise due to damaged or corrupted file when a user attempts to update the QuickBooks Desktop or Payroll.

QuickBooks Error 15107

QuickBooks Error 15107 arises when the user is not able to download and install QuickBooks Desktop or payroll updates due to The registry or Windows might be corrupt.

QuickBooks Error 15223

Error 15223 typically occurs when downloading a payroll update or updating the QuickBooks software. It may arise due to The FCS not responding, the Software File Copy service being damaged or not running, Inactive payroll subscription.

QuickBooks Error 15271

QuickBooks Error 15271; The payroll update was not completed successfully. A file cannot be validated, It arises due to incorrect Internet Explore configuration and causes interruptions in the update and payroll installation process.

QuickBooks Error 15101

Error 15101 pops out when an end-user commences the QuickBooks Desktop programs or payrolls updates with the intent to download the tax tables.

Most Common QuickBooks Desktop Update Errors

Absolute QBD Update ErrorsRelated QBD Update Errors
QuickBooks Error 12045QuickBooks Error 1328
QuickBooks Error 12157QuickBooks Error 404
QuickBooks Error 12037QuickBooks Error 6190
QuickBooks Error 15103QuickBooks Error 12007
QuickBooks Error 15104QuickBooks Error 12038
QuickBooks Error 15105QuickBooks Error 12045
QuickBooks Error 15106QuickBooks Error 12157
QuickBooks Error 15107QB Desktop Errors 15XXX series
QuickBooks Error 15215
QuickBooks Error 15223
QuickBooks Error 15240
QuickBooks Error 15271
QuickBooks Error 15243
QuickBooks Error 15101
QuickBooks Error 15102

What are the most common causes behind the problem of QuickBooks Desktop not Updating?

Reasons behind the QuickBooks Desktop not Download & Installing Updates

The QuickBooks Desktop Won’t Update problem may arise due to the following reasons listed below;

  • Incorrect Date and Time: The computer system (On which QuickBooks is Installed) has an incorrect Date and time setting.
  • Misconfigured Internet connection: The internet connection settings are not configured properly may lead to QuickBooks not updating issues.
  • Slow speed of Internet: While updating QuickBooks Desktop, the internet connection speed is very slow or the computer system is not connected to the Wi-Fi network can lead to problems.
  • Restriction from Windows Firewall: Sometimes, the Windows firewall does not allow QuickBooks to download the latest updates.
  • Missing Digital Certificate: One of the main causes the user doesn’t have a valid digital certificate to Download and install the QuickBooks Desktop Updates.
  • Multiple QuickBooks Versions Installed of the Same Year on Computer: Sometimes users have installed more than one version of the same year of QuickBooks, which may lead to QuickBooks Desktop not Update Issue.
  • Conflict with other programs in the background: Some other programs running in the system background may conflict with QuickBooks while downloading the latest updates.
  • Corrupted QuickBooks Updated Installed Previously: One of the previously installed updates of QuickBooks has corrupted files or data, which may lead to the QuickBooks desktop is not able to download and install updates.
  • Insufficient or Previllaged Windows Rights: To download and install QuickBooks Desktop Update, the system requires the admin right, if you don’t have the privileged rights then the problem arises.
  • QuickBooks or System has some programming issues: One of the most common causes is the system or QuickBooks is facing programming glitches, which leads to this problem.
  • AN Invalid EIN (Employer Identification Number) Number

Cause: Incorrect Date and Time Setting on The Setting on the System

In the process of Downloading QuickBooks Updates, The digital signature certificate of Intuit shows validity dates that do not align with your system’s date and time or your web browser fails to recognize the website as secure, this leads to QuickBooks Desktop Won’t Update.

Solution – Reconfigure the Incorrect Date and Time Setting on The System

If the QuickBooks Desktop Not Updating issue can be resolved by reconfiguring the Date and Time Settings on the system by following the steps mentioned below:

  1. Close the QuickBooks Program and other programs running in The Background.
  2. Navigate to the Bottom Right Corner (On the Taskbar) and Give a Right-Click on the Digital Clock.
    Date and Time Taskbar of Computer System while performing Date and Time Configration
  3. Now, Click on Adjust Date/Time >> Choose Change Date and Time.
    Date and Time Taskbar of Computer System while performing Date and Time Configration 1
    Note: A new window will open with the Options
  4. Enter The Current Date and Time and Click on OK.
  5. Now refresh your Windows system with Ctrl+F5 or Right-clicking on Desktop Screen.
  6. Now, Reopen QuickBooks and Try to Download QuickBooks Updates Again.

Cause- Not Running QuickBooks with Admin Rights

If you’re not accessing QuickBooks as an Administrator or with Privileged rights while Downloading and installing the most recent update of QuickBooks, then a QuickBooks Desktop Update Issue might occur.

Solutions – Run QuickBooks as An Administrator to Fix the QB Update Issue

By running QuickBooks as an Administrator rights, You can fix QuickBooks Update-related issues efficiently by following the listed below steps;

  1. First of all, Just Sign out and Close the QuickBooks Desktop.
  2. Now head to the QuickBooks Software Icon and right-click on It.
    Run QuickBooks As An Administrator to Fix QuickBooks Won't Update Issue
  3. Now, You’ll see many options to choose from, Just Click on the “Run as Administrator” option.
  4. Use the Admin Credential to Log in to QuickBooks.
  5. Now, Again Try to Download the Latest Release of Updates and install.

Cause – Misconfigured Internet Connection Settings

Improper internet connection settings can trigger the QuickBooks Desktop Won’t Update issue by blocking QuickBooks’s access to update servers, causing connectivity problems, or preventing it from downloading the latest release of updates.

Solution – How to Proper Setup of Internet Connection Settings

A proper setup of internet connection settings can be healthy to resolve the QuickBooks Desktop not updating issue by ensuring uninterrupted access to servers, facilitating smooth connectivity, and allowing QuickBooks to download and install necessary updates seamlessly.

Follow The mentioned steps to Check your Internet Connection Settings

QuickBooks Desktop Won’t Update or Not Updating Issue Check your Internet Connection Settings to resolve quickbooks desktop not updating issue

Step One – Ensure a Secure Internet Connection

  1. Check the security of your Internet connection.

Step Two – Verify Chase Banking Page Accessibility

  1. Attempt to access the Chase banking website.
    • If unable to open the Chase banking page, QuickBooks won’t update.
    • In this case, consider contacting your Internet Service Provider (ISP) for assistance.

Step Three – Proceed if the Chase Banking Page is Accessible

If you can view the Chase website:

  • Open QuickBooks.
  • Follow the steps below.

Step Four – Configure Internet Connection Settings in QuickBooks

  • Go to the “Help” menu.
  • Select “Internet Connection Setup.”

Step Five – Choose the Computer’s Internet Connection Settings

  • Opt for “Use my computer’s Internet connection settings.”
  • Click “Next.”

Step Six – Access Advanced Connection Settings

  • Click “Advanced Connection Settings.
  • Switch to the “Advanced” tab
  • Locate and select the “Restore Advanced Settings” button.
  • Click “OK >> Click “Done.
  • Finally, proceed to update QuickBooks Desktop.

Solution 3: Update QuickBooks Software Manually

When it comes to QuickBooks, it’s essential to understand the distinction between updating and upgrading the software. Updating QuickBooks is a routine task that ensures your software is running smoothly. But first, let’s clarify the difference between updating and upgrading:

Automatic Updates
The Hassle-Free Approach
Manual Updates
Taking Control of Updates
The easiest method to maintain your QuickBooks up to date is by enabling Automatic Updates. This feature allows QuickBooks to automatically download the latest updates, regardless of whether the program is running or not.For those who prefer to be more hands-on, manual updates are an option. It’s a good practice to update QuickBooks manually at least once a month.

Encounter an error that prevents QuickBooks from opening without an update, don’t worry. You can follow these steps to troubleshoot and resolve the issue:

Step 1: Check for the Latest Release

  1. Open QuickBooks Desktop.
  2. Press F2 (or Ctrl+1) to open the Product Information window.
  3. Check your current version and release, as shown in the “prodInfo_QBDT_US_Ext_092722.png” image. Latest releases for QuickBooks Desktop:
    • QuickBooks 2023: R6_17
    • QuickBooks 2022: R11_10
    • QuickBooks 2021: R15_9

Step 2: Update QuickBooks Manually

  1. Go to the “Help” menu in QuickBooks Desktop.
  2. Select “Update QuickBooks Desktop.”
  3. Click on “Update Now,” then select “Get Updates.”
  4. Once the update is downloaded, close QuickBooks.
  5. Reopen QuickBooks, and when prompted to install the update, select “Yes.”
  6. Follow the on-screen instructions to complete the installation.


  1. How often should QuickBooks Desktop be updated?

    QuickBooks Desktop should be updated regularly, preferably every time there is a new update or release available. This ensures that you have the latest features and bug fixes.

  2. What are some possible reasons why QuickBooks Desktop may not be updating?

    Some possible reasons why QuickBooks Desktop may not be updating include an unstable internet connection, insufficient system requirements, antivirus or firewall settings blocking the update, or issues with the QuickBooks installation itself.

  3. What steps can be taken to troubleshoot QuickBooks Desktop not updating?

    Some troubleshooting steps to try when QuickBooks Desktop is not updating include: checking the internet connection, ensuring that the system meets the minimum requirements, disabling antivirus or firewall temporarily, and repairing or reinstalling QuickBooks if necessary.

  4. Are there any alternative methods to update QuickBooks Desktop if the automatic update is not working?

    Yes, there are alternative methods to update QuickBooks Desktop if the automatic update is not working. One option is to download the latest update from the official QuickBooks website and manually install it. Another option is to contact QuickBooks support for assistance.

  5. How can an update issue in QuickBooks Desktop affect the software’s performance?

    An update issue in QuickBooks Desktop can affect the software’s performance by causing slow or unresponsive behavior, error messages, and compatibility issues with other programs. It is important to keep the software updated to avoid such issues.

  6. What precautions should be taken before updating QuickBooks Desktop?

    Before updating QuickBooks Desktop, it is recommended to create a backup of your company file to prevent data loss in case anything goes wrong during the update process. It is also advisable to close all other software and programs running on your computer.

  7. Can an outdated version of QuickBooks Desktop cause compatibility issues with other software or applications?

    Yes, an outdated version of QuickBooks Desktop can cause compatibility issues with other software or applications, especially if those programs require a specific version or require certain updates to run properly. Keeping QuickBooks up to date helps avoid such compatibility problems.

  8. Are there any financial implications of not updating QuickBooks Desktop regularly?

    Yes, there could be financial implications of not updating QuickBooks Desktop regularly. Ongoing support or fixes for older versions may not be available, potentially exposing your financial data to security vulnerabilities. Additionally, new features and improvements introduced in updates may enhance productivity and efficiency, saving time and money in the long run.

  9. What are some signs that indicate QuickBooks Desktop is not updating?

    Some signs that indicate QuickBooks Desktop is not updating include error messages during the update process, outdated version information displayed in the software, or missing new features and improvements that should have been introduced in recent updates.

  10. Can updating QuickBooks Desktop improve its overall performance and stability?

    Yes, updating QuickBooks Desktop can improve its overall performance and stability. Updates often include bug fixes, performance enhancements, and new features that address issues or limitations in previous versions. Keeping the software updated ensures you have the most optimized and stable version.

  11. What are the common reasons why QuickBooks Desktop won’t update?

    Some common reasons include internet connectivity issues, damaged or corrupted installation files, outdated versions of Windows or QuickBooks, and antivirus software blocking the update process.

  12. How can you troubleshoot QuickBooks Desktop update issues?

    You can troubleshoot update issues by verifying internet connectivity, restarting the computer and retrying the update process, running the QuickBooks Install Diagnostic Tool, updating Windows and QuickBooks to the latest version, and temporarily disabling antivirus software.

  13. Can a damaged company file prevent QuickBooks Desktop from updating?

    Yes, a damaged company file can prevent the update process from being completed successfully. It is recommended to create a backup of the company file before attempting to update QuickBooks Desktop.

  14. How can you determine if your QuickBooks Desktop is an outdated version?

    You can check the version of QuickBooks Desktop by pressing the F2 key on the keyboard. The Product Information window will appear, and you can see the version and release information.

  15. Is it possible to manually download and install QuickBooks Desktop updates?

    It is possible to download QuickBooks’s latest update from the official website of QuickBooks and upload and run the package internally in QuickBooks.

  16. How can you fix an error message that says “The update installer has encountered an internal error”?

    The update installer has encountered an internal error, one of the most common and often-seen messages users face while attempting to update QuickBooks to the e latest release. It can be eliminated by restarting the computer, running the QuickBooks Install Diagnostic Tool, and repairing the QuickBooks Desktop installation.

  17. Can a firewall block QuickBooks Desktop updates and lead to Update Issues?

    Sometimes the Windows firewall works against the QuickBooks functionality and is treated as an untrusted source. The firewall blocks QuickBooks from connecting with the update server. It is advised to temporarily disable the firewall while attempting the get the update done.

  18. Does QuickBooks Desktop have an automatic update feature?

    QuickBooks Desktop has both the Automatic and Manully Update Feature available, The User must opt for the option according to feasible & comfortability.

  19. Is it necessary to update QuickBooks Desktop regularly?

    For a smoother and stress-free accounting operation, it is advised to Update QuickBooks regularly to avoid bug fixes and security-related issues, and also get the benefits of the latest features that come with the latest update release.

  20. How to verify if QuickBooks Desktop has been updated successfully?

    Go to the Product Information windows in QuickBooks or Check for The Update History from The Help Menu.