QuickBooks Unrecoverable Error

Fix Unrecoverable Error in QuickBooks Desktop (11 DIY Steps)

Summary of The Article

QuickBooks Unrecoverable Error Means An error occurs during QuickBooks operation, which is not defined in any error code and retries cannot be corrected. It can be fixed by stopping Quickbooks desktop from opening all windows at the startup or by suppressing your QuickBooks desktop

Quick Solutions to The QB Unrecoverable Error

  • Stop QuickBooks from Opening All Windows at Startup
  • Open A Sample Company File
  • Copy the Company file to Your Desktop
  • Use Auto Data Recovery Tool
  • Update QuickBooks Software (If there’s is an update available)

How to Avoid QuickBooks Unrecoverable Error

  • Update QuickBooks Desktop Application (Programs & Payroll) to the latest
  • Stop QuickBooks Desktop to Open All Windows at the Startup
  • Always have a copy of your Application Backup
  • Make sure to Have Sufficient Space or the drive or move QuickBooks files to another location.

QuickBooks is a versatile application to monitor your cash flows, to keep you tax compliant, to organize your expenses, and to build invoices. But keeping this all glory apart, QB, at the end of the day, is just an application that is prone to errors. One of the most common errors to occur in the Intuit desktop, QuickBooks Unrecoverable Error mainly happens when the user tries to access the Company File or when the user tries to save, print or ship an icon at the top of the transaction. The occurrence of this kind of error showcases the fact that a software has experienced a critical application fault and it needs to be fixed as early as possible. 

This kind of error generally displays different types of numeric codes and each of them contains ten digits in a 5 digits space 5-digits sequence. QB unrecoverable errors generally present the code like XXXXX XXXXX before crashing, where XX is one of 50-randomly generated codes. These errors require troubleshooting steps instantly to avoid further losses. 

Be it organizing your expenses, monitoring your cash flow or keeping your tax compliant, QuickBooks has got you covered. This versatile application is an integral part of almost all major business owners and makes their professional life as seamless as possible. But keeping its glory apart, QuickBooks is too just an application that is prone to the errors. It can get caught up to the messy errors that are tough to handle. If you are facing while running QuickBooks Desktop, then get it solved now and protect your system from crashing.

When Does A QuickBooks User Faces an Unrecoverable error?

There are some of the listed instances when a QuickBooks User faces the unrecoverable error;

➤ While shutting down any open window at a QuickBooks Company File. 
➤ While closing the Company File.
➤ At the time of creating the back-up of the Company File or while creating the Portable File. 
➤ When you are sending the payroll through the direct deposit.
➤ While downloading the payroll update or upgrade.
➤ QuickBooks Unrecoverable Error can also occur at the time when you are running Verify or Rebuild Functionality.
➤ While trying to access the Company File.
➤ While saving the record or the transaction.

What are the Ways To Identify QuickBooks Unrecoverable Error Taken Place?

Before jumping to the solutions, it is mandatory to identify that error has actually occurred in the system. Below are given the different ways with the help of which you can easily identify these errors and begin the rectification process accordingly. Let’s have a look.

➤ QB desktop freezes or not working at all.
➤ The updating process gets hindered.
➤ Transactions and files remain unsaved even after you click to save them. 
➤ The presence of QB unrecoverable errors causes the main program window to close.
➤ When your desktop faces a sudden crash at the moment of opening or while working on the software.

What are the Most Common QuickBooks Unrecoverable Error Code?

Below are the most common QuickBooks Unrecoverable Error Codes that user faces while Operating QuickBooks

02457 79428
20888 41171
13730 84631
00000 14775
00000 15204
00227 55008
00551 46274
15563 13890
13824 75582
19758 63847
20103 33023

Computer issues While opening or working on your Intuit desktop, you might get the message of Unrecoverable Error. The most common reasons why you receive such message are:

➤ Program codes need repairing
➤ Missing or incomplete QuickBooks Updates
➤ Damage to your data

How to Fix QuickBooks Unrecoverable Error like a Pro?

process of rectification of QuickBooks Unrecoverable Error

What should you do when a message box with Unrecoverable Error pops up on your screen while working? Let’s go through a few options that will help you in either avoiding the problem or fixing the same.

Total Time: 25 minutes

Method #1: Stop QB from opening all Windows at the time of start-up


This is the most prominent and tried-and-tested method to get rid of this issue within the least possible time.

Check out the step-by-step procedure here to apply this method.

➤ Double-click the QB application icon and Press Alt while doing the same.
➤ When the system asks for the password, release the Alt key and enter the password.
➤ Click OK
➤ Press the Alt again when the application launches.
➤ Release the Alt key now.

Note: Please close all windows when the application launches or simply click ‘Close all Windows’ before exiting.

Method #2: Get The Company File Copied to Your Desktop


Yet another option to get rid of this issue is to change the location of the company file. This method basically sets limitations on the storage path of the file which is why this method works to eradicate QuickBooks unrecoverable error. 

➤ Find the folder in which your company file is stored and click to open the same. Use the Locate button to find the QBW file.
➤ Get the file copied and pasted on the desktop.
➤ Now, you will have to initiate the QB while pressing the Ctrl key till it shows ‘No Company File is there’.
➤ Browse the file you copied and pasted on the desktop and tap to open the same.

Method #3: Open the Sample File

If you are unable to open the company file, then give another try by opening the sample file by following the below-mentioned procedure.

➤ Open the Intuit application while tapping the Ctrl key.
➤ Tap on the Ctrl key till the message shows on the screen that says no company file is there to open.
➤ Tap on ‘Open the Sample File’.
➤ Choose one of the sample files and click to open the same.

Note: Please note down the fact that if the QB application prompts you to update the operation, then click OK without thinking twice.

Method #4: Keep Your QuickBooks Desktop Updated to the Latest One

To enable QuickBooks Unrecoverable Error Fix now, update the QuickBooks with the service pack by performing the following steps.

➤ Open QuickBooks while pressing the Ctrl key.
➤ Go to the Help section and click on Update QuickBooks.
➤ On the update screen, you can click on Update Now.
➤ Choose the New Features.
➤ Now is the time to tap on the Get Updates.
➤ After the update close the application, now your system is ready to go.

Method #5: Restore Backup with Auto Data Recovery Tool

Use Auto Data Recovery to Restore the Backup

➤ You can restore your QuickBooks backup files with the help of QuickBooks Auto Data Recovery procedure.
➤ This steps will also help you to solve the Unrecoverable errors

Method #6: Suppress Your QuickBooks Desktop

There are two ways to suppress your QB desktop.

Step 1: Suppress the desktop while opening QuickBooks

➤ Press the Ctrl key and hold it until the QB Application icon opens.
➤ Click the icon and again press Ctrl key until No Company Open window appears.

Step 2: Suppress the desktop while accessing the Company File

➤ The user will have to select the Company File from the No Company Open window.
➤ Press and hold the Alt key and then click to the open icon.
➤ You will then redirected to the login credentials and enter the username and password to access your account. Please note down the fact that you will have to release the Alt key first before entering the credentials. 
➤ Press the Alt key and tap on the Ok button. 
➤ The user will have to hold the Alt key till the file opens completely.

Method #7: Create A New Windows Admin

Yet another way to eradicate QuickBooks Unrecoverable Error is to create a new Windows admin. This procedure might vary from one window to another.

For Windows 7 and 8

➤ Press Windows + R to open the Run window. 
➤ There, you need to enter the Control Board and tap on the Ok button.
➤ Select the User Accounts tab and go to the Manage another account tab. 
➤ Thereafter, tap on the Create New Account tab and then add the name of the account.
➤ The user will have to choose the Administrator tab and after that, hit the Create Account tab to get the procedure done.

For Windows 8.1

➤ Open the Run window by pressing Windows + R keys on the keyboard.
➤ Click to open the Control Panel. 
➤ Go to User Accounts > manage Another Account > Other Accounts > Add an Account tab. 
➤ There, you will have to choose an option that says Sign in without a Microsoft Account and then move to the local accounts tab.
➤ Enter your username, password and password hint and hit the Next button.
➤ The screen will then go back to the Manage other accounts window. There, you will have to choose the just created account and click on the Edit button.
➤ Choose the administrator tab from the drop-down menu.
➤ Tap on the Ok button to finish the process.

Method #8: Check How Many Users Get Affected by This Error

It is important to find out how many users are getting affected by QuickBooks Unrecoverable Error. Here,  we are providing two steps. Follow to fix them.

Condition 1: If a regular individual is affected

➤ First of all, go to the Company Menu and click on the Set up users and password tab. 
➤ Thereafter, tap on the Setup users tab and then click on the Set up Customers and Roles button.
➤ Hit the Add user icon.
➤ Enter the username and password and hit the Next button.
➤ You can also customize the user as needed before clicking the Finish button.
➤ Select Company/ logoff option in the File menu.
➤ Sign in the QB file by entering the credentials just added.

Condition 2: If the admin user is affected

➤ Download and run QuickBooks file doctor tool.
➤ This tool will automatically find out the problem and solve the same in no time.

Method #9: Run Reboot.bat File on Your System

➤ First of all, you need to locate the Reboot.bat file under C:\Program FIles (x860)\Intuit\QuickBooks xxx Ver 00.0.
➤ Once you find out the same, tap on the file and run the same as an admin.
➤ Thereafter, check out whether the error is resolved or not by opening the program. If the error still continues, then you are advised to reboot the system.

Method #10: Change the Way of Saving the Form

At the bottom of the transaction, the users can use two options to save the form – either they can opt for the ‘Save and Close’ tab or ‘Save and New’ tab. While saving the transaction, make sure you don’t leave the cursor on the blank line of the sales form; otherwise, it will create trouble later on.

➤ Before you save the transaction, tap on to be printed. 
➤ Get it printed to navigate to the file and then head towards the Print Forms option. 
➤ If the error occurs, then either make the necessary changes or edit the preferences.
➤ Hit the Save button available under the Company Preferences tab.
➤ Thereafter, click on the Ok button to save the changes.

Method #11: From QB Tools Hub, Run Quick Fix My Program

Use QB Tools Hub to fix QuickBooks Unrecoverable error

➤ To begin the solution, first of all, you need to open the QB desktop.
➤ Get QB tools hub and save the same to move further.
➤ Install the Tools Hub on your system.
➤ Access the Tools Hub and click on the ‘Program Problems’ tab.
➤ Select the ‘Quick Fix My Program’ option to get rid of QuickBooks Unrecoverable Error. Hope this solution will help you in troubleshooting this issue from your system. If still, the error persists, then connect with our representative at any time and get the query fixed with ease.


Hopefully, the above-given information is useful for you to get rid of this problem. But if you are still facing any issues with your software and need professional assistance, regarding accounting, bookkeeping & accounting software-related issues then feel free to get in touch with Certified Experts at +1-860-325-4922. The USA-based ProAdvisors will provide all sorts of assistance related to the software 24/7.