If you have encountered QuickBooks payroll update error 12002 and looking for quick ways to solve it, then you have landed at the right place.
QuickBooks error 12002 takes place when QB software is Unable to access the internet connection on your desktop. This can be the result of a slow internet connection or network timeout.
Before we start discussing about solving the error, it is important that you know the possible causes of this particular error.
What Are The Possible Causes Behind The QuickBooks Payroll Update Error 12002?
The main reasons that lead to error 12002 include the following:
➤ When QB fails to access the server because of network timeout.
➤ When you don’t have internet explorer set as your default browser.
➤ It can also take place when you have a poor or slow internet connection.
➤ Even in case of incorrect SSL settings, you can face this error.
➤ Your Firewall or internet settings are causing problems in the connection.
How to Fix QuickBooks Payroll Update Error 12002?
There are many ways to fix this error but we have suggested only the best method.
Total Time: 12 minutes
Step #1
At first, close the QuickBooks Software and then open your internet browser.
Step #2
Select tools and then click internet options.
Step #3
In the next step, you are required to click the security tab and make sure that the security setting is set to medium high.
Step #4
Now select the glob icon and then choose the content tab.
Step #5
Make sure that you have enabled the content advisor button.
Step #6
Go to the connections tab and then follow these steps:
➤ Select never dial a connection.
➤ Select the right ISP and then press OK.
➤ Select LAN settings.
➤ Enable the automatically detect settings.
➤ Verify and disable the use a proxy server.
➤ Uncheck the 8o box.
➤ Click OK.
Step #7
Now choose advanced tab:
➤ Click on the option “restore advanced settings”.
➤ Search use TLS 1.0, use TLS 1.1 and use TLS 1.2.
➤ Check use TLS 1.0 and uncheck the rest.
➤ Close internet options and then press OK.
➤ Shut down internet explorer and restart your PC.
➤ Open QB and try to update it again.
Also Read:- QuickBooks Error Code 15215
Hopefully, the above-given information is useful for you to get rid of this problem. But if you are still facing any issues with your software and need professional assistance, regarding accounting, bookkeeping & accounting software-related issues then feel free to get in touch with Certified Experts at +1-860-325-4922. The USA-based ProAdvisors will provide all sorts of assistance related to the software 24/7.
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