Are you facing problems with your HP printer? Not getting any solution? Fret not! We are here to provide you a helpful guide to eliminate this problem.
If you have the HP printer and need help to mend Cartridge Error, then you are at the right place. This problem mainly occurs when an ink cartridge does not get full electrical contact with the printer or when an incompatible cartridge comes in contact with genuine HP ink cartridges. One of the error messages will be displayed on the screen saying
- Incorrect Print Cartridge
- Print Cartridge problem
- Incompatible cartridge
- Cartridge missing or damaged
Printer will stop printing properly, and attention light will blink.
With this elaborated guide, users can find out How to HP Printer cartridge error override and get rid of this pesky issue.
Solution 1: Check the authenticity of the ink cartridge
Firstly make sure the ink cartridge you are using is an unmodified, genuine ink cartridge. Check the compatibility of the ink cartridge with the printer. Replace ink cartridge immediately if you find it modified or not real. If you do not find any issue after replacing the ink cartridge, then you do not need to continue the troubleshooting process.
Solution 2: Examine the ink cartridge
HP Printer cartridge error can occur due to dirty electric contacts of the cartridge with the printer. Reinstall the ink cartridge after removing it. Follow these steps to inspect the ink cartridge.
Step 1: Turn on the printer by pressing the power button.
Step 2: Open the access door where the ink cartridge is located. Wait until the carriage gets silent.
Step 3: Remove the cartridge by lightly pressing down on the end of the ink cartridge and slide the ink cartridge to remove it from the slot.
Step 4: If needed, remove the protective tape.
Step 5: Now insert the ink cartridge again for the better use, but remember- place tricolor ink cartridge into the left carriage slot and black color ink cartridge in the right carriage slot.
Step 6: After this, close the access door of the ink cartridge.
Step 7: Take a print for the test. If the issue is resolved, you do not need to move further.
Solution 3: Wipe the electrical contacts of carriage and ink cartridge
One of the main reasons for this error is unwiped electrical contacts. Follow these necessary steps to clean the electrical contacts.
Step 1: Assemble all the needed items for the cleaning of contacts like clean distilled water, lint-free dry cloth, a paper towel.
Step 2: Open the door of the ink cartridge and wait for the carriage to get silent.
Step 3: Remove the power cord.
Step 4: Take the ink cartridge out of its slot and put it on a piece of paper. But keep in mind that leaving the ink cartridge outside the printer for more than 30 minutes will dry the ink and clog the nozzles.
Step 5: Moisten clean, dry cloth in distilled water and wipe all the contacts from to bottom with that cloth. You only need to clean that copper-colored contacts.
Step 6: Now dip the cotton swab in distilled water to clean the electrical contacts in the carriage.
Step 7: Let the ink cartridge and carriage contacts dry.
Step 8: Now reinstall the ink cartridge and reconnect the power cord.
Step 9: Turn on the printer and print a page.
Step 10: If still HP Printer Color Cartridge Error is not resolved, repeat these cleaning steps for multiple times and reset the ink cartridge.
You don’t need to follow more steps if your printer is giving printouts with accuracy.
Solution 4: Reset the printer
Follow these following steps to reset the printer.
Step 1: Firstly unplug the printer while the power of the printer is still on.
Step 2: Wait for the printer to set idle, then turn on its power if it is not already on.
Step 3: Remove the power cord from the back of the printer and unplug it.
Step 4: Now wait for 60 seconds.
Step 5: Reinsert the power cord in the rear of the printer.
Step 6: Turn the printer on and wait for it to get silent.
Step 7: Stop troubleshooting if your issue is resolved.
Solution 5: Substitute new ink cartridge.
If your problem is still not solved, replace an old ink cartridge with the new and compatible one. Check the warranty period of old ink cartridge before returning it. Place the new ink cartridge in the slot by these following steps-
Step 1: Open the top cover of the printer, ensuring printer is turned on.
Step 2: Slide the ink cartridge into the carriage when the carriage moves to the right side. Make sure carriage is quiet or idle while doing this.
Step 3: If you want to replace the tri-color ink cartridge, take out the ink cartridge from the left slot.
Step 4: But if you are replacing the black ink cartridge, take out the ink cartridge from the right slot.
Step 5: Now place new ink cartridge in the slot by unpacking it. Remove the protective tape by pulling the pink tab of the ink cartridge.
Step 6: Avoid touching copper contacts and ink nozzles as it can cause ink failure and clog.
Step 7: Slide the new ink cartridge in the carriage while checking that copper strips are facing towards the printer and are at the bottom.
Step 8: As mentioned earlier, install a tri-color ink cartridge in the left slot and black color ink cartridge in the right slot.
Step 9: Close the top cover, and new the ink cartridge is installed successfully.
Solution 6: Replace or repair the printer
If the issue persists, then take it to the service center for the service of the HP printer. If you still face the problem, then the only option you are left with is the replacement of your printer.
If you are not much concerned with the quality of the prints, then you can take print outs in backup mode. Though you will not get the proper colors of print outs still you can go for this option when it is urgent.
Hope this HP Printer Cartridge Error Override guide would be beneficial for you. For more updates, stay connected.